2014 has been a great year for EXOVATIONS; and it’s only half way over! Our team works exceptionally hard each and every day to provide the highest quality craftsmanship to our customers. To ensure each job is completed to absolute satisfaction, EXOVATIONS addresses each project with a customer satisfaction survey. With the help of Guild Quality, after each project is completed, GuildQuality reaches out to the customer on behalf of the EXOVATIONS experience. No EXOVATIONS employee is involved with the customer survey process.
GuildQuality is the nation’s leader in customer satisfaction surveying for the building industry. EXOVATIONS has been recognized by GuildQuality in the past, yet we are extremely excited about this year’s recognition.
EXOVATIONS has earned the Guildmaster with Distinction Award for exceptional customer service for 2014.
GuildQuality has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting and home services professions. EXOVATIONS was selected as one of over 200 North American builders, remodelers, developers and contractors recognized by GuildQuality for their superior delivery of customer care.
To determine who receive the awards, GuildQuality takes into consideration two primary aspects for each candidate: the percentage of customers who would recommend the company and the percentage of customers who responded to the survey. In order to receive the honor, EXOVATIONS achieved a recommendation rate of greater than 90% from their customers.
Customer service is extremely important to EXOVATIONS, as is providing superiority in each project we complete. Home exterior renovation should be an easy, stress-free experience and with EXOVATIONS, we guarantee it will be. EXOVATIONS will continue to ensure each and every customer experience is a great one; through our quality products and top performing customer service.