EXOVATIONS Makes Qualified Remodeler's 2016 Top 500 List
(for the 11th year in a row)
August 17, 2016
To call Roone Unger and Bitsy Lee "customer-focused" is, perhaps, an understatement. The two have built their Atlanta-based exterior-renovation company, Exovations, from the ground up, based on a laser-like attention to customer relationships - and that effort has paid off. They made yet another appearance on QR's Top 500 list this year (for the 11th year in a row), and online customer reviews repeatedly stress the company's professionalism, courteousness and promptness.
Exovation's popularity with its customers is no accident - it was planned from the company's earliest days, when Unger developed a customer-relationship management (CRM) program as the company transitioned from a siding subcontractor for production home builders to a direct-to-consumer exterior-remodeling firm. Unger's process isn't a secret, and you can see it for yourself on the Exovations website. Instead the company's "secret sauce" is its dedication to that process and its customers with each and every project.